Return a Purchase

From the Chief

Before returning your remote, please give us a quick call! Our specialists work small miracles everyday. Our 1 year money back guarantee covers all our remote controls against defect for the full purchase price. If you're happy with your remote, please tell others! If not, please tell us.

Robert Wallace

How to Process A Return
Option 1 - By Phone
(503) 344-6591 and speak with someone from our Customer Care team between 8am-4pm Mon-Fri PT.

Option 2 - By Email
Send an email to
to start the process