From the Chief
Before returning your remote, please give us a quick call! Our specialists work small miracles everyday. Our 1 year money back guarantee covers all our remote controls against defect for the full purchase price. If you're happy with your remote, please tell others! If not, please tell us.
How to Process A Return
Option 1 - By Phone
Call 1-800-REMOTES (1-800-736-6837) and speak with someone from our Customer Care team between 7am-4pm Mon-Fri PT.
Option 2 - By Email
Send an email to firstname.lastname@example.org to start the process