Return a Purchase

From the Chief

Before returning your remote, please give us a quick call! Our specialists work small miracles every day, and our 1-year money back guarantee covers all our remotes against defect for the full purchase price. If you're happy with your remote, please, tell others! If not, please tell us instead.

Robert Wallace

If you need to process a return for your remote, please contact us using the phone number or email address on our Contact page here. Our office is open from 8 a.m. to 4 p.m. Monday through Friday Pacific time, and are available by both phone and email. You can also message our Facebook or Twitter pages using the links available!