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Testimonials

Customer Testimonials


Erik S.
July 21st, 2020
Just wanted to say thank you again for the customer service and the product. We received our Redi Remote and it works like a charm.Thank you for being so responsive to my emails.
Be well and stay healthy.

Ben N.

July 18th, 2020
Thank you Bob for the info and such speedy response. Great service. I'm impressed! I have been a loyal customer of yours for quite sometime, and I just bought 2 remotes from you few months ago. Can't be more pleased with them! If you want me to write you a good review on Yelp or elsewhere, I'd be more than happy to do so.

Jim M.
June 11, 2020
Didn’t see how to add to your testimonials , so just wanted to write and say thank you for the great service and product.
Cheryl H.

May 30, 2020
I just got home from work and Thank You for your prompt response and suggestion. I did unplug tv for 4 hrs, late last night tried it again and everything is working great.
I love the remote and your quick response. I will be highly recommending your business to my friends. Thanks again for your help.


Steve B.

May 30, 2020
Just wanted to let you know that we received the replacement remote for our Denon receiver and it works perfectly.

Great product, first-rate service, clear and concise instructions. I will of course recommend you to anyone I know who needs a new remote!

Mike D.
MAY 5, 2020
Thanks....I was very impressed, Right out of the box with batteries worked first click, Send this around to all the people that made this happen

Jan W.
April 22, 2020
Just wanted to say thanks! The remote works great! We all know a DVD player without a remote is pretty much useless. You can't jump to different titles within the DVD. That was my problem. I will recommend your store!
Thanks again

Andres C.
April 21, 2020
You guys are the best! I really appreciate it . Thanks .

Fred E.
April 19, 2020
Thank you, I received the remote and it works perfectly.

Shannon K.

April 18, 2020
OMG Thank You!!
The remote I purchased from you is Absolute a Life Saver!!
I bought my Kenwood rack system as a 13 year old in 1987' and the remote control finally died about a year ago...I was sort of devastated because I was Completely Unaware of anyone producing replacements...
After searching the internet for hours, I came across your website...my excitement was only dampened by thinking "this is too good to be true "...
But, I decided to give it a try; and - OMG the quality and workability I discovered upon opening the package were overwhelming!
Maybe I am making too big of a deal over this...but I don't care ...You have Definitely made me a believer!!
With all the sadness taking over our world due to the CV Pandemic, this one little thing has been a true tiny light in the darkness for me...
I'm sorry for being so extra about this, but; I just wanted you to know - I am Forever Grateful for all of your hard work!!

Lisa D.
Feb 22, 2020
Just wanted to let you know we received our remote and we're very happy with it. I tried to find a feedback area on your website, but couldn't. Thanks for your help.

Kathy A.
Jan 27, 2020
Gentlemen/Ladies: Wow...I can hardly believe it!!! Just received my replacement remote and it REALLY DID work right out of the package. I’m walking out of the door right now, but I had to email you to express my satisfaction. Thanks so much.


Charles M.
Oct 30, 2019
GOOD evening Bob. I received my remote today. Your customer service is awesome. Thank you again

Michael B.
JUL 17, 2019
Hello. Thank you very much. I may need to order another remote in the future, if I can’t fix it myself.
Thanks again, Great doing business with you.
Sent from my iPhone


Alexander P
June 15, 2019
I just wanted to drop you a line and say thanks! My remote arrived today, and quite honestly, I wasn’t sure if it was going to do anything on my 20 year-old amplifier. It works like a charm! Thank you! You brought an old (but awesome!) device back to life! Now my TV sound can run through my equally old but equally amazing speakers. I’m so impressed and just as appreciative.

Luis Enriquez
June 14, 2019
thank you I congratulate you for your professionalism

Angel P.

May 7, 2019

Thank you for such a timely and supportive response.

Barbara L,
March 25, 2019

I received my order and the remote works perfect. Thank you for your prompt service.

Patty S.
March 22, 2019

I just wanted to thank you for the remote I ordered. It arrived today and it worked immediately! I had talked to Bob when I placed my order, and he told me it would work right away, but I figured I would have to do something with it first. You are great and have fantastic service. Thank you so much.

Tom B.
March 19th, 2019

My Sony remote decided to become life-less. It operates a big amp with many "bells and whistles". After discovering that it was "no longer available", I knew what that statement was saying to me. This is going to be expensive. But low and behold, you guys really saved me. Your section describing how to reset my remote was easy/peasy and came through like a champ. My device works like new and I'm a happy camper. Thank you for the good service. I will sing your praises and remember where to find my next remote.

Dan A
March 8th, 2019

I ordered a replacement remote for a S-VHS recorder that I had refurbished, and realized the remote had been lost during a move. Ordered it from you folks, received it in four days, but when I went to try it out, for some reason the remote wasn’t communicating with the VCR. Sent an email and got a response almost immediately, spoke with Jeff, who walked me through the reboot process over the phone. Voila, success! Works like a charm.

You guys get an A+ all around for prompt fulfillment and expert help. Will keep you in my Rolodex for futures!

Bill H.
March 1st, 2019

Just wanted to drop you a brief note of thanks on the turnaround for this order. Was fearing that my old receiver was going to have to either be trashed or relegated to a location where I could deal with it manually when the OEM remote died. Your replacement works as expected and actually, compared to some of the remotes out on the market, is reasonably priced. Great turn-around time too - placed the order on 2/22 with free 7-day shipping and it showed up on the 26th.

Thanks!

Martin S.
Feb 18, 2019

"It's very seldom that I send a response to a supplier of parts,,,but in this case, I wish to praise you for a job WELL DONE.
The remote was delivered to me in a very short period of time. Faster than Amazon,,,,,for that ------KUDOS for a job WELL done !!!!
Once again,
Thank You
Martin S."

Raffaeke V.

December 19, 2018

"Hi, I just received the remote control for the Technics SA-TX50 and it works great. I have owned this receiver since new and I have to tell you the volume control on the replacement remote is much better than the original. Thanks again."

David K.

December 19, 2018

"Received my new remote today, order # ******. It is great, thanks. I will let anyone I know who needs a remote about your website."

Deborah L.

December 18, 2018

"The remote that came with the TV R130K1. The TV is a Contio-us. I ordered a remote from Remotes.com . The gentleman that helped us was very patient and went beyond to help us try to find the right remote."

Vicki W.

December 15, 2018

"I loved my Hitachi Soundbar and Subwoofer, but the remote was lost in a move and I thought I would have to give them up forever, but kept hanging onto them. After calling Hitachi and their purported vendors for replacement remote, I found that no company or subsidiary could replace my lost remote! I was so disappointed and, then somehow, I found Remotes.com and gave them a chance. I have received my custom remote and it works right out of the package; OMGosh! I am so pleased; listened to music this evening and I am so pleased!!!!! THANK YOU!😁"

Jack K.

December 1, 2018

"Just wanted to say Bob provided outstanding customer service with a recent purchase. He deserves a BIG holiday bonus!"

Jeremy B.

November 14, 2018

"Great company, highly recommend. Excellent products and vast knowledge."

Lisa G.

November 5, 2018

"WOW, you sent my remote 4 my dinasoar Emerson asap. All I had 2 do was 1 tap. Guinness.! Thanks again"

Russ M.

November 1, 2018

"I continue to sing the praises of Remotes.com as a company that stands behind its products and ensures customer satisfaction. I wish more firms were like Remotes.com"

Kaye S.

March 11, 2018

"Right out of the package the remote worked with my TV!!! Simple as that...already had batteries, already linked...awesome!"

Roderick L.

September 15th, 2017

"Excellent customer service and they sent me the right remote."

Virginia G.

August 31st, 2017

"Prompt service! Pleasant to deal with!"

Raymond F.

July 18th, 2017

"Knowledgeable of my needs. Fast service and friendly sales people."

Annie R.

June 2nd, 2017

"When I called the person was very helpful and very nice."

Annette M.

May 22nd, 2017

"Extremely helpful, didn't have to wait long to receive it. Very thoughtful, it can with batteries!!!!! Thank you!!"

Maxwell G.

April 2nd, 2017

"The sales person was very nice and knowledgeable."

Robin S.

March 16th, 2017

"The remote I received was identical to the OEM, arrived quickly, arrived well packed, and was well priced. Thank you!"

Charles W.

February 22nd, 2017

"Replacement, which is not made by manufacturer, works better then the original."

Betty C.

January 14th, 2017

"Was very easy to order. Received my remote quickly, and used it without having to do anything. Would definitely recommend."

Kathy M.

August 2018

"Thanks for the prompt service & it worked right out of the package. I thought I'd have to press buttons first but it was already programed! Very happy."

FlyfeatherA

September 2018

"GOT THE REMOTE I NEEDED - GOOD QUALITY SERVICE - NICE PEOPLE..."