Remotes.com started back in 1991 and over the last 25 years we've replaced millions of lost or broken remote controls, as well as sought out programming codes for universal remotes and manuals for products. It is for this reason we only sell the original OEM remotes as well as our own custom built replacement Redi Remotes. These custom built replacements aren't like universal remotes that can operate a wide array of products with limited functionality, as they are preprogrammed to have all of the original functions of the original remotes that they strive to replace. Your universal remote may be missing a P.I.P. button, or the button to open Netflix, but a Redi Remote will retain that functionality.